FREQUENTLY ASKED QUESTIONS

Eco Clean provides a comprehensive range of cleaning services, including residential and commercial carpet cleaning, furniture and upholstery cleaning, power washing, dumpster cleaning, industrial floor cleaning, and sidewalk and street cleaning. We use eco-friendly methods tailored to each service's specific needs.

Our pricing is based on several factors, including the size of the area to be cleaned, the type of service required, and the specific cleaning methods used. We strive to provide competitive and transparent pricing and will offer a detailed quote following an assessment of your cleaning needs.

Scheduling a service with Eco Clean is easy! You can contact us via our website, phone, or email to discuss your cleaning requirements. Our team will then work with you to determine the best time and date for your cleaning session, accommodating your schedule as much as possible.

Yes, at Eco Clean, sustainability is at the core of our business. We offer eco-friendly cleaning options for all our services, utilizing environmentally safe products and methods to ensure effective and responsible cleaning.

The duration of a cleaning session varies depending on the service and the size of the area. We aim to complete our cleaning efficiently without compromising on quality. Our team can provide an estimated time frame once the details of the job are discussed.

Yes, Eco Clean understands the need for urgent cleaning situations and offers emergency services based on availability. Contact us to discuss your immediate cleaning needs, and we will do our best to accommodate you promptly.

Absolutely, Eco Clean stands behind the quality of our work with a satisfaction guarantee. If you're not completely satisfied with our cleaning service, please contact us to discuss how we can make it right.

Yes, we are equipped to handle special requests and areas with unique cleaning requirements. During our initial assessment, we discuss any specific concerns or needs you may have, allowing us to customize our cleaning approach accordingly. Whether it’s dealing with delicate materials, hard-to-reach areas, or specific stains, Eco Clean has the expertise to meet your needs.

Absolutely. The safety and health of your family and pets are paramount to us. All the cleaning products we use are eco-friendly, non-toxic, and safe for both pets and children. We ensure that our cleaning methods provide a thorough clean without compromising the well-being of your loved ones.

We recommend scheduling as far in advance as possible to ensure your preferred date and time are available. However, we understand that unexpected needs can arise, and we strive to accommodate last-minute requests when our schedule permits. For regular cleaning services, setting up a consistent schedule can ensure consistent cleanliness and convenience.

Yes, we offer various packages and discounts for clients who choose to engage in recurring cleaning services. We believe in building long-term relationships with our clients and offer tailored packages that provide value and maintain the high standard of cleanliness you expect.

To prepare for a visit, we suggest clearing any personal items or valuables from the areas to be cleaned, ensuring our team can work efficiently and effectively. However, extensive preparation is not necessary; we’ll handle the heavy lifting and cleaning. If specific preparations are needed for your service, we’ll provide detailed instructions beforehand to ensure a smooth and successful cleaning experience.